At Pottersway House, we are proud to have a team of compassionate staff who are experienced and dedicated to delivering first-class care. We strive to build strong relationships, treat each other with respect, and work hard as a team to ensure that all staff, residents, and relatives at Pottersway House Care Home feel heard and valued.
Emma is the Interim Home Manager at Pottersway House and brings a wealth of experience as a registered nurse for 27 years having worked both in the NHS and the private care home sector. Her journey started as a Home Manager in 2003 and she has since gone on to manage a number of homes over 15 years before moving into more Senior Management roles in Care Home Operations and Quality. Emma is committed to providing the highest levels of care and supporting the residents to lead a fulfilled and happy life.
Sally is the newly appointed Clinical deputy manager at Pottersway House and brings with her a substantial amount of nursing experience in a variety of clinical settings; predominantly the NHS. Sally qualified as a registered nurse in 1997 and her professional journey to date has encompassed many senior positions including a nurse practitioner/site manager in an acute local trust, and an NHS ward manager on an acute renal ward leading a team of 60 staff. Sally encompasses and encourages the values we promote and always leads with kindness and compassion. On a more personal level, Sally loves good coffee, cats, and time spent with family and friends. She is also a keen walker and loves nothing more than climbing a hill or mountain on her days off.
Andrew has over 25 years of experience in catering. 10 of which were in the care industry. He has worked in AA rosette standard restaurants and prides himself on bringing the fine dining element to the care home. He is passionate about creating the highest quality and standards for the residents whether they choose to dine in their room or our restaurant.
Andrew will offer residents a great mixture of menu choices from traditional British classics to world foods with unique flavours to tantalise the taste buds and will ensure there is always a plentiful supply of freshly baked biscuits and cakes for our residents to enjoy.
Dawn Byrne is the Business Administrator at Pottersway House Care Home, bringing over 20 years of experience in the social care sector. She began her career in the travel industry, holding senior management roles before transitioning into care. Throughout her career in this sector, Dawn has gained valuable experience in a variety of roles, including Activities Co-ordinator, Social Care Manager, Recreation Manager and Front of House Manager. Dawn is passionate about supporting residents in leading fulfilling and happy lives at Pottersway House Care Home.
As Lifestyle and Wellbeing Lead, Leanne is looking forward to focusing on person-centred care and individual well-being, encouraging residents to explore new ideas and rediscover old passions, thereby creating a meaningful and fulfilling lifestyle. Drawing on her creative background, Leanne intends to implement activity programmes that will cover a wide spectrum of individual interests, and encourage residents to live their “best possible lives” in a safe, nurturing and wholistic environment. Leanne has an eclectic mix of interests (particularly in Arts, Architecture, History, Dance and Theatre) and is always enthusiastic to explore new things and go on new adventures. Leanne is particularly passionate about creating a meaningful lifestyle for those living with Dementia, and – over the last 7 years – has worked extensively as a trainer, mentor, and activity provider in this field.
Dianne has been working in the care sector since 1998. First, she was a Care assistant for 12 years and gained her NVQ 2 and NVQ 3 before going on to become a head housekeeper and has an award in infection control following a 2-week course. She has now been a head housekeeper for 15 years in different care homes and is excited to ensure Pottersway House is a tidy and safe environment where our residents can thrive.
Andrew is a qualified electrician with experience in maintaining buildings in the hospitality sector and is always on hand to help support staff and residents to make their days go smoothly. With a smile on his face, no job is too big or too small and Andrew will always be seen around the home making sure everything is of the highest quality. Andrew likes to discover new things and is always looking for a good conversation about others and their experiences and is looking forward to spending time with the residents in their new home.
