Pottersway House Celebrates Community Hero Dawn Byrne

The team at Pottersway House is delighted to announce that Business Administrator Dawn Byrne has been named the recipient of the Community Hero Award at the prestigious CCG Awards ceremony.
The award recognises Dawn’s exceptional dedication, resilience and passion for supporting both residents and the wider community. Known for her compassionate approach and commitment to creating meaningful connections, Dawn has become an integral part of life at Pottersway House.

From guiding families through every stage of their journey to building strong relationships within the local community, Dawn consistently goes above and beyond to ensure residents feel supported, valued, and included. Her efforts have helped foster a warm and welcoming environment where people feel truly at home.
Rachel Simpson, Home Manager at Pottersway House, said:
“We are incredibly proud to share that Dawn has been awarded the Community Hero Award at the CCG Awards ceremony. This recognition is a true reflection of Dawn’s resilience, her passion for empowering others and her unwavering commitment to both our residents and the wider community.”
“From supporting families through every step of their journey to building strong local connections and fostering a warm, inclusive home environment, Dawn goes above and beyond every day. Her achievement is very well deserved, and we are delighted to celebrate her success.”



Speaking after receiving the award, Dawn Byrne said:
“I’m truly honoured to receive this award. This recognition isn’t just mine, it belongs to everyone at Pottersway House who believes in uplifting others and making our community stronger, kinder and more connected. Thank you for the support, the inspiration, and the opportunity to be part of such a great team.”


The award highlights the outstanding contribution Dawn has made not only within the home but also across the wider community, reflecting the caring values and team spirit at Pottersway House
At Pottersway House, we’re proud to create a caring and connected environment for every resident. To learn more about our home and the support we provide, contact our team today.






